1. Data Controller
Hey Folks Sàrl is responsible for the processing of personal data collected in connection with its activities.
2. Data We Collect
We collect only the personal data necessary for the organization and operation of our activities, including:
- information relating to the child (first name, last name, date of birth)
- information relating to parents or legal guardians (name, telephone number, email address)
- relevant health information (allergies, medical conditions, specific support needs)
- communication data (messages, correspondence and enquiries)
- technical data collected through the website (IP address, browsing data and cookies)
3. Purpose of Processing
Personal data is used exclusively to:
- organize and manage activities, camps and events
- ensure the safety and supervision of participating children
- communicate with parents or legal guardians
- manage registrations, bookings and payments
- improve our services, operations and communications
4. Legal Basis for Processing
The processing of personal data is based on:
- the performance of a contract (registration for an activity)
- compliance with legal obligations
- the legitimate interests of Hey Folks Sàrl, including activity management, participant safety and service improvement
5. Data Sharing
Personal data is never sold or disclosed to third parties for marketing purposes.
However, data may be shared where necessary with:
- technical service providers (hosting, payment processing and email services)
- public authorities where required by law
6. International Data Transfers
Some service providers used by Hey Folks Sàrl, including digital platforms, email services and communication tools such as WhatsApp, may process personal data outside Switzerland.
Hey Folks Sàrl takes reasonable steps to ensure that such providers offer an appropriate level of protection in accordance with applicable data protection laws.
7. Tools and Services Used
In the course of its activities, Hey Folks Sàrl may use:
- payment processing solutions
- email communication services
- internal administration and management tools
- WhatsApp for certain communications with parents
8. Data Storage and Security
Personal data is stored securely and is accessible only to authorized individuals who require access for legitimate operational purposes.
Hey Folks Sàrl implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, loss, alteration or misuse.
9. Data Retention
Personal data is retained only for as long as necessary to organize activities, provide services and comply with applicable legal obligations.
10. Your Rights
In accordance with the Swiss Federal Act on Data Protection (FADP), individuals may have the following rights:
- the right to access their personal data
- the right to request correction of inaccurate data
- the right to request deletion of data where legally permitted
- the right to request restriction of processing
- the right to data portability where applicable
Requests may be submitted using the contact details provided below.
11. Communication via WhatsApp
As part of certain activities, Hey Folks Sàrl may create private WhatsApp groups to share practical information, updates and content with participating families.
Parents acknowledge that the use of WhatsApp involves the processing of personal data by an independent third-party provider.
Each participant remains responsible for their own use of any content shared within these groups.
12. Cookies and Website Usage
The Hey Folks website may use cookies and similar technologies in order to:
- improve the user experience
- analyse website traffic and usage
- support certain website functionalities
Users may configure their browser settings to refuse some or all cookies.
13. Contact
For any questions regarding personal data or to exercise your data protection rights, please contact:
info@heyfolks.ch
Requests will be handled within a reasonable timeframe and in accordance with applicable legal requirements.
14. Changes to this Privacy Policy
Hey Folks Sàrl reserves the right to update or modify this Privacy Policy at any time.
Any changes become effective upon publication on the website and do not apply retroactively to processing activities already completed.